Last updated on: October 28, 2025
This document sets out the terms and conditions for your Synkkafrica personal account (your account) and its related services. It also sets out other important things that you need to know.
These terms and conditions, along with the Privacy Policy and any other terms and conditions that apply to our services, form a legal agreement (the “Agreement”, or the “Terms”) between:
Synkkafrica connects customers and verified African vendors. These General Terms summarise what applies to everyone using the platform, including booking, payments, privacy, and conduct.
Users must be of legal age and provide accurate information. Use must comply with local laws and SynKK policies.
Bookings and payments are processed securely on Synkkafrica via authorised payment partners. Taxes and fees may apply.
Cancellations and refunds follow each listing’s policy and SynKK’s general refund rules. Vendor cancellations grant a full refund or alternative.
All users should provide accurate details, respect policies, and avoid misuse or fraud. Breaches may lead to suspension.
Synkkafrica facilitates discovery, bookings and payments but does not own or operate vendor services.
Reviews must be honest and respectful. We may moderate or remove misleading or abusive content.
We may update features or perform maintenance. Temporary interruptions may occur.
We handle data per our Privacy Policy and share only what’s necessary to complete bookings.
All platform content and technology are Synkkafrica’s property; use is limited to personal, lawful purposes.
Synkkafrica isn’t liable for vendor operations or indirect damages. Liability is capped at the amount paid for the affected booking.
Accounts may be suspended for fraud, misuse, or policy breaches. Users can close accounts via settings.
We may update these Terms and will notify users of material changes in advance.
Contact: cjegede@synkkafrica.com • www.synkkafrica.com